Faq Center

GENERAL QUESTIONS

No we are an assembly only company. You must buy the furniture first and have it delivered to you. Book in advance of delivery to get the date you want.

We highly recommend you do ask for this service. We only charge £10 per item.  Fixed items can outlast non fixed items, sometimes by years.

Sorry no.  Furniture retailer’s deliveries are done by skilled insured crews. Please see our guide to ikea shopping to see why this is so important. 

Common Faq`s

Untill our fixed price shop re-opens please use the quote form to send us your details.

 

Payment for your assembly work must be made in full by debit or credit card before your order is booked. 

Our team will call you to take payment details at a convenient time after you accept your written quote. 

We cover all major cities and towns in the UK with our expanding network of professional furniture assemblers. If you live in a remote location then there may be a travel charge to cover our fitter’s time and expenses. We will always agree these in full with you before booking the job.

We prefer a minimum of 48 hours to get the job booked in. However if you need the work done sooner, we will always try our best to help. The Live Help service is the most convenient way, just click on the tab and we will try to let you know in a few seconds if we have a slot free.

Yes. All our workmanship is covered by a 12 month warranty on the assembly of the furniture. This applies only to the assembly and does not replace your supplier’s warranty for the product.

One of the beauties of flatpack is that it comes apart again. There is no need to leave your wardrobes behind when you move.  Your Unflatpack fitter will ensure that your furniture is disassembled carefully and properly prepared for transportation by your carrier.  At your new home we will reassemble the furniture correctly ready for you to unpack into.

We have disassembled and reassembled one customer’s wardrobe 3 times over the years and it still works really well.
Please see the DISASSEMBLY tab above for much more info.
Please see the DISASSEMBY PRICING faq for more information on costs.

Great question, as much as possible. Most wardrobes require that they are laid on their front during the assembly process to fix the back on. So we will need that much clear space and an additional metre in each direction. Please contact your supplier if you need advice on this. Please also ensure that you have cleared the space before we arrive to avoid any additional charges.