Our Feedback - Unflatpack

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In November 2018 Unflatpack had a change of management, direction and ethics. In 2 years we had just 4 complaints on Trustpilot but we did over 12000 jobs!. BUT no excuses we wanted to do better. We listened - we changed how we worked and revamped the training program with all installers. The results speak for themselves: 9.1 trust score.

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Superb work - I was delighted with Unflatpack's work. As well as building an Ikea wardrobe, Denver adapted it for me, cutting it down to fit my space. This was a bespoke job, exactly tailored to my requirements, and carried out to a very high standard. He discussed potential issues with me, and made sure I was happy with the solutions he suggested. He also went to great trouble to schedule the work to suit me, and left everything clean and tidy. Superb work, strongly recommended.

Zoe Anderson, Trustpilot

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Would recommend - I've used Unflatpack a few times now to assemble and fix to the wall various Ikea and non-Ikea furniture. I've always been very pleased with them. I've always had the same fitter, Alex, and he's always been polite, helpful and good at the job. He takes care to get the work done the way you want it, he's careful not to get dust or footprints everywhere and I feel comfortable having him in the house. I'd recommend this company.

Keely, Trustpilot

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Highly recommended - Denver was always available to discuss ideas and give his honest professional opinion. He suggested going oversize on the wardrobe then he cut it to fit rather than a size smaller and have space all around. I’m so glad we followed his advice as is my wife. Enough room for her bags and shoes now! Would definitely suggest using them and that you call him before buying your wardrobe to talk things through. Top job! John.

Johnny P, Trustpilot

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Alex Lonescu was fantastic after Ikea did not provide the correct materials for original booking date. Alex mentioned was not a issue just text me when they change and redeliver and I will come round. Came round today and within 3 hours my 2 wardrobes and bed were up and expertly put together adding a great touch to our new home. 5 stars out of 5 for Alex, he's a safe pair of hands and I would recommend his work to anyone. Fantastic professional and attention to detail when building makes him great all round!

Adrian Silvester, Trustpilot

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Fantastic wardrobe fitting from Denver at Unflatpack - Denver from Unflatpack came to construct and fit 2 large Ikea wardrobes today. He has excellent attention to detail, has great communication, is very personable and made a fantastic job of it. I can thoroughly recommend the service and Denver.

Mrs April Geear, Trustpilot

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Great assembly service. Used it twice and plan to use it next time I go to Ikea or buy flatpack furniture. They are fast, leave everything clean and everything assembled correctly. grin They even used extra (and better than IKEAs) screws and stuff to better assemble and secure the furniture. Definitely a great company and saved us days of assembly... grin Thanks Unflatpack

Carla, Trustpilot

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Denver and his team came in to fit a wardrobe for my mother, They were professional throughout, did an excellent job and made it a great experience for my elderly mother with a professional work ethic with the personal touch, five stars - highly recommended!

Steve Garrikk, Trustpilot

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We were impressed from the outset with good communication and prompt arrival. Workmanship was first class ......friendly but professional service in all respects. Would be more than happy to recommend and use again.

Adrian, Trustpilot

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2 x Ikea wardrobes - we recently had x 2 Ikea wardrobes built by Unflatpack the service was completed to a high standard. They removed all the rubbish and cleaned up after themselves. very happy with the service and will be using them again for all my future Ikea purchases.

Miss charlotte griffiths, Trustpilot

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Head Office

Unflatpack Ukinstallation Ltd
9 Warwick House
47 Church Street
RG7 5BX

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